Eventide communications recording solutions are installed at over 3,000 9-1-1 PSAPs, and support the recording of calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog DX-Series recording solution captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) calls and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog DX-Series recording solution can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.


Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems: Eventide NexLog DX-Series recording solutions have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording. Eventide’s engineering team has actively participated at all relevant IP-based 9-1-1 interoperability “ICE” testing events. NexLog DX-Series recording solutions are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media. For interim IP-based call-handling systems, Eventide NexLog DX-Series recording solutions support the capture of voice and SMS (where available) via passive IP network connectivity.
Eventide NexLog DX-Series recording solutions can record from almost every type of 9-1-1 call handling system, including (but not limited to) the following:
RapidSOS Emergency Response Data Platform
Eventide is a RapidSOS Ready Partner. Our NexLog DX-Series communications recorders support tight integration with the RapidSOS Emergency Response Data Platform, for capture and display of mobile 9-1-1 callers’ geo-location data (including breadcrumb tracking of mobile 9-1-1 callers). Contact Eventide for a demonstration.
Eventide Application Note: RapidSOS Integration
Motorola Solutions – VESTA Solutions
Eventide Inc. is a licensee for the VESTA Solutions Inc. i3 SMS logging interface.
VESTA IP-based Systems: NexLog DX-Series recording solutions fully support the recording of IP-based VESTA systems via passive IP interfaces and the VESTA i3 SMS Logging interface.
Legacy VESTA Systems: NexLog DX-Series recording solutions also support the recording of legacy VESTA systems via passive analog interfaces.
Eventide Application Note: SMS-to-911 Recording for VESTA Solutions via i3 Logging Interface
Comtech – Solacom Guardian 9-1-1
NexLog DX-Series recording solutions support the recording of Guardian 9-1-1 via passive IP interfaces and i3 Logging data. Eventide has extensive experience with recording of Solacom 9-1-1 systems.
Eventide Application Note – Comtech Solacom Guardian
Motorola Solutions – Call Works
NexLog DX-Series recording solutions support the recording of Motorola Call Works 9-1-1 via passive IP interfaces.
Emergitech IP9-1-1
NexLog DX-Series communications recorders support the recording of Emergitech IP9-1-1 via passive IP interfaces
Motorola Solutions – Spillman Flex CAD
NexLog DX-Series communications recorders offer optional integration with Spillman Flex CAD.
Eventide Application Note – CAD Integration for Spillman Flex
Central Square – CAD Enterprise (by Inform)
NexLog DX-Series communications recorders offer optional integration with Central Square – CAD Enterprise.
Eventide Application Note – Central Square CAD Enterprise (Inform)
Central Square – Sungard CAD
NexLog DX-Series communications recorders offer optional interoperability with Central Square – Sungard CAD.
RapidDeploy Nimbus Cloud Aided Dispatch
Eventide offers a powerful integration to the RapidDeploy Nimbus Cloud Aided Dispatch (CAD) solution. With this integration, the dispatched location is both searchable and viewable on a map using the MediaWorks DX Incident Replay software with Geo-search enabled. Other data that can be tagged to a recording includes Incident ID, Call Type, Caller Info, Agent ID, Units Dispatched, CAD Notes and more. This Nimbus CAD integration is now available for NexLog DX-Series recording solutions.
Intrado VIPER 9-1-1
Eventide is a participant in the A9-1-1 Alliance Member Program; Nexlog IP recording for VIPER 9-1-1 has been validated at the Intrado lab. NexLog DX-Series recording solutions fully support the recording of VIPER Call Taking via passive IP interface and CDR metadata integration.
Eventide Application Note – Intrado VIPER 911
ZETRON MAX Call Taking
Eventide Inc. is a Zetron partner and an OEM supplier of recording systems to Zetron. NexLog DX-Series recording solutions fully support the recording of MAX Call Taking via passive IP interfaces.
Eventide Application Note – Zetron MAX Call Taking
Eventide Application Note – Zetron MAX Call Taking SMS-to-911
Comtech – MicroDATA Call Handling
NexLog DX-Series recording solutions support the recording of microDATA Call Handling via passive IP interfaces.
MicroAutomation Omni911
NexLog DX-Series communications recorders support recording of MicroAutomation Omni911 via IP interfaces.
Central Square – CAD Pro (by Zuercher)
NexLog DX-Series communications recorders offer optional API’s for recorder integration by Central Square – CAD Pro.
Eventide Application Note – Central Square CAD Pro (Zuercher)
Tyler Technologies – New World Enterprise CAD
NexLog DX-Series communications recorders offer optional integration with Tyler – New World Enterprise CAD.
Eventide Application Note – Tyler Technologies New World Enterprise CAD
Southern Software CAD
NexLog DX-Series communications recorders offer optional API’s for recorder integration by Southern Software CAD.
Eventide Application Note – Southern Software CAD
GeoConex CAD
NexLog DX-Series communications recorders offer optional integration with GeoConex CAD.
Please Contact Eventide for additional information.
Hexagon CAD
NexLog DX-Series communications recorders offer optional integration with Hexagon CAD.
Please Contact Eventide for additional information.