Advanced Recording Solutions for Emergency Call Management

For 911, NG911, RapidSOS and CAD

Request a Quote

Full Name
Telephone
Email
Message

Eventide communications recording solutions are installed at thousands of 911 PSAPs, and support the emergency recording of calls on a wide range of 911 call taking systems. In each case, the NexLog DX-Series recording solution captures, records, and archives the 911 (or Next Gen IP-based 911) calls and metadata. The resulting emergency recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog DX-Series recording solution can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.

Designed for Mission Critical 24/7 operation in emergency call-taking and dispatch centers.

  • Designed to support the recording of NG911 requests for assistance, using the SIPREC method
  • Eventide’s engineering team has actively participated at all relevant IP-based 911 interoperability “ICE” testing events.
  • Available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media.
  • Support the capture of voice and SMS (where available) via passive IP network connectivity.
RapidSOS Emergency Response Data Platform

NexLog DX-Series communications recorders support integration with the RapidSOS Emergency Response Data Platform, for capture and display of mobile 911 callers’ geo-location data (including breadcrumb tracking of mobile 911 callers).

Eventide Application Note:  RapidSOS Integration

Intrado VIPER 911

Eventide is a participant in the A911 Alliance Member Program; Nexlog IP recording for VIPER 911 has been validated at the Intrado lab. NexLog DX-Series recording solutions fully support the recording of VIPER Call Taking via passive IP interface and CDR metadata integration.

Eventide Application Note – Intrado VIPER 911

ZETRON MAX Call Taking

Eventide Inc. is a Zetron partner and an OEM supplier of recording systems to Zetron. NexLog DX-Series recording solutions fully support the recording of MAX Call Taking via passive IP interfaces.

Eventide Application Note – Zetron MAX Call Taking
Eventide Application Note – Zetron MAX Call Taking SMS-to-911

Motorola Solutions – VESTA Solutions

Eventide Inc. is a licensee for the VESTA Solutions Inc. i3 SMS logging interface.

VESTA IP-based Systems:  NexLog DX-Series recording solutions fully support the recording of IP-based VESTA systems via passive IP interfaces and the VESTA i3 SMS Logging interface. 

Legacy VESTA Systems: NexLog DX-Series recording solutions also support the recording of legacy VESTA systems via passive analog interfaces.

Eventide Application Note: SMS-to-911 Recording for VESTA Solutions via i3 Logging Interface

Motorola Solutions – Spillman Flex CAD

NexLog DX-Series communications recorders offer optional integration with Spillman Flex CAD.

Eventide Application Note – CAD Integration for Spillman Flex

Tyler Technologies – New World Enterprise CAD

NexLog DX-Series communications recorders offer optional integration with Tyler – New World Enterprise CAD.

Eventide Application Note – Tyler Technologies New World Enterprise CAD

Comtech – Solacom Guardian 911

NexLog DX-Series recording solutions support the recording of Guardian 911 via passive IP interfaces and i3 Logging data. Eventide has extensive experience with recording of Solacom 911 systems. 

Eventide Application Note – Comtech Solacom Guardian

Central Square – CAD Pro (by Zuercher)

NexLog DX-Series communications recorders offer optional API’s for recorder integration by Central Square – CAD Pro.

Eventide Application Note – Central Square CAD Pro (Zuercher)

Southern Software CAD

NexLog DX-Series communications recorders offer optional API’s for recorder integration by Southern Software CAD.

Eventide Application Note – Southern Software CAD

Central Square – CAD Enterprise (by Inform)

NexLog DX-Series communications recorders offer optional integration with Central Square – CAD Enterprise.

Eventide Application Note – Central Square CAD Enterprise (Inform)

Comtech – MicroDATA Call Handling

NexLog DX-Series recording solutions support the recording of microDATA Call Handling via passive IP interfaces.

Motorola Solutions – Call Works

NexLog DX-Series recording solutions support the recording of Motorola Call Works 911 via passive IP interfaces.

Emergitech IP911

NexLog DX-Series communications recorders support the recording of Emergitech IP911 via passive IP interfaces

MicroAutomation Omni911

NexLog DX-Series communications recorders support recording of MicroAutomation Omni911 via IP interfaces.

GeoConex CAD

NexLog DX-Series communications recorders offer optional integration with GeoConex CAD.

Central Square – Sungard CAD

NexLog DX-Series communications recorders offer optional interoperability with Central Square – Sungard CAD.

Hexagon CAD

NexLog DX-Series communications recorders offer optional integration with Hexagon CAD.

RapidDeploy Nimbus Cloud Aided Dispatch

Eventide offers a powerful integration to the RapidDeploy Nimbus Cloud Aided Dispatch (CAD) solution. With this integration, the dispatched location is both searchable and viewable on a map using the MediaWorks DX Incident Replay software with Geo-search enabled. Other data that can be tagged to a recording includes Incident ID, Call Type, Caller Info, Agent ID, Units Dispatched, CAD Notes and more. This Nimbus CAD integration is now available for NexLog DX-Series recording solutions.

Discuss Your Emergency Call Recording

Explore Our Products

24/7

Over 7000 recording systems deployed worldwide, with maximum reliability 24/7

USA-Based

Eventide’s recorders and software applications are developed and maintained in the USA

50 Years

Eventide is proud to celebrate 50 years in business with continuous product innovation