The MediaWorks DX software option for NexLog DX-Series recording solutions provides secure access, replay and management of audio, screen, multimedia, text and TDD recordings. It is available via web browser on PCs, tablets and phones (using secure HTML5 technology) or as a native application on a PC.  MediaWorks DX provides a complete set of tools to Browse, Search, Replay, Instant Recall, Live Monitor, Reconstruct Incidents, Protect, Export and much more.

Features of MediaWorks DX Software:

Graphical Time-Line of Calls
Audio Waveform Display
Talking Time and Date
Zoom In/Out
Loop Playback (Repeat)
Skip Forward/Skip Back
Automatic Gain Control
Pitch-Corrected Variable Speed
Redact Audio Clips
Obfuscate Audio Clips
Add Audio Annotation
Add Text Annotation
Multi-Screen Replay
Text/SMS Replay
Upload Videos and Images to an Incident
for Storage and Replay***

Add Call Notes
Lock Specific Recordings
Protect Specific Calls
Quarantine Recordings
Pop-Out Search Tools
Search Calls using Geo-Fence
Search Calls using Speech
Location Display**
Location Tracking**
Multi-Parameter Search
Create New Incident
Modify an Incident
Attach Other Media
Split/Join Audio Clips
Restrict Access to Incident
Multimedia Replay

Share Incident Folder
Pre-Set Exports
Menu Driven Export
Incident Export
Single and Multi-Recording Export
Export with Standalone Player
Phone and Tablet Support
Multiple Monitor Support
Configurable Layout
Dark Mode
Touch Screen Support
Accessibility Modes
Two Factor Authentication
Auditing of User Actions

Cross-Platform Support for Desktop and Mobile Access

MediaWorks DX software offers extreme flexibility . You can access and use the MediaWorks DX software from Windows, Mac, Linux, Android and iOS devices – using the following modern HTML5-capable browsers:

  • Chrome
  • Firefox
  • Safari
  • Edge

Features and Capabilities:

Geo-Location and Geo-Fencing Capabilities

MediaWorks DX is available with an optional Geo-Location Search and Display capability, which utilizes Google Maps* (via the user’s PC browser) to display the call locations of wireless 9-1-1 calls (for presentation of historic metadata** based on latitude/longitude coordinates provided in 3rd party 9-1-1 ANI/ALI data). You can even search for wireless 9-1-1 recordings by drawing a geofence.

Flexible Playback Capabilities

Recordings may be replayed sequentially or mixed. Controls include pitch-corrected adjustable speed, loop, skip forward/back, playback AGC and many more.

Incident Recording Management

MediaWorks DX software lets you easily organize groups of related calls into saved incidents. Each incident can be managed on a dedicated tab with its own graphical timeline view – allowing you to manage multiple incidents on the same screen. As additional calls are located, they can be copied via into an existing incident, allowing you to build-up the complete set of relevant calls or media. For ease of future recall, incidents can be saved remotely on the source recorder.

Instant Recall

MediaWorks DX software includes a comprehensive Instant Recall mode, allowing call takers and dispatchers to quickly access and listen to the current or previous calls.

Text Message Replay

Recorded text interactions can be viewed and replayed (for TDD and SMS-to-911 via 45 Baud analog TTY; also for i3-standard NG911 MMS).

Secure User Access to Recordings

Securely access assigned resources via networked PCs using Chrome, Firefox or Internet Explorer. MediaWorks DX software secures access to recordings based on user names & passwords, in order to protect recordings and related data.

Voice Annotation, Text Annotation, and Call Notes

Multiple text annotations and/or Voice annotations can be quickly added to recordings along the time-line, documenting the timing of important actions and events. You can also quickly create a searchable note that summarizes the important events within each recording.

Evaluate Calls with Quality Factor DX Software

You can evaluate interactions via the Eventide Quality Factor DX software option, which appears on a separate tab in MediaWorks DX.

Screen Replay

Use screen replay to review multimedia interactions, and to help evaluate staff performance.

Powerful Search Tools

Simple yet powerful search and filter capabilities enable you to quickly locate and identify desired recordings, or you can locate calls by any individual record parameter, such as channel or call start time.

Graphical TimeLine View

MediaWorks DX software’s graphical timeline helps you quickly visualize the relationships between multiple recordings that span multiple channels. To help navigate within the graphical timeline, MediaWorks DX software includes convenient scroll and zoom controls. Selected calls can be copied to a separate incident tab that has its own graphical timeline, or may be directly exported for use as evidence.

Upload Multimedia Content to an Incident’s Timeline

You can enhance the information in an Incident by uploading media to the timeline. Uploaded media can include videos, photos and documents. Each piece of uploaded media can be presented synchronously on the timeline.

Flexible Export & Email

The menu-driven export tool lets you quickly make copies of complete incidents or individual calls. Send via email, export to file(s), or export to USB, CD, DVD or Blu-ray.

Protection from Deletion

MediaWorks DX software allows you to prevent selected recordings (or each recording in an incident) from being automatically deleted from the source recorder. Protection helps assure that critically-important recordings are retained and available for future reference.

Multiple-Channel Live Monitoring

MediaWorks DX software includes multiple-channel live monitoring, allowing you to listen to multiple audio sources as they are occurring.

Waveform Displays

You can visually determine the locations of audio content and silence within important recordings.

Audio Redaction

The built-in audio redaction tool empowers you to protect or obfuscate private information prior to export.

Talking Date & Time

Spoken date & time can be enabled during replay, and may be incorporated within exported media.

* Optional feature; requires direct Google Maps access from end-user’s PC/browser. 

** The NexLog DX-Series geo-display is for forensic purposes only, and should not be utilized for real-time dispatchable location.  For real-time dispatchable location, use only location data as provided by the PSAP’s 9-1-1 Call Handing system, CAD system, and/or Mapping/GIS system.

*** Optional feature

Designed, Assembled and Supported in the USA

NexLog DX-Series communications recorders and software applications are developed and maintained in the USA by Eventide’s highly-talented engineering team – assuring prompt responses to changing market needs and customer requirements. In addition, all NexLog DX-Series recorders are assembled, tested, and supported at our New Jersey USA production and support facility.