Eventide NexLog communications recorders are installed at hundreds of 911 PSAPs, and support the recording of 9-1-1 calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog recording system captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) call media and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog recorder can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.

Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems:

• Eventide NexLog recorders have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording.  Eventide's engineering team actively participates at all relevant IP-based 9-1-1 interoperability testing events.  NexLog recorders are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media.
• For interim IP-based call-handling systems, Eventide NexLog recorders support the capture of voice and SMS (where available) via passive IP network connectivity.

Wide-Ranging System Compatibility

Eventide NexLog systems can record from every type of 9-1-1 call handling systems, including (but not limited to) the following:

West Safety Services (formerly Intrado):

(Eventide Inc. is a participant in the West (formerly Intrado) A9-1-1 Alliance Member Program; Nexlog IP recording for Viper 9-1-1 has been validated at the West (formerly Intrado) partner lab)

• VIPER
  NexLog communications recorders support recording of VIPER Call Taking via passive IP interface and CDR metadata integration.
  NexLog West Intrado VIPER 911 Application Note

AirBus Defense & Space (formerly Cassidian)

• Vesta 4
  NexLog communications recorders support recording of Vesta4 via passive IP interface
• Sentinel Patriot Pro
  NexLog communications recorders support recording of Sentinel Patriot Pro via passive analog interfaces
• Vesta
  NexLog communications recorders support recording of legacy Vesta systems via passive analog interfaces

Zetron Inc.

(Eventide Inc. is a Zetron partner and OEM supplier of recording systems)

• MAX Call Taking
  NexLog communications recorders support recording of MAX Call Taking via passive IP interface
  NexLog Zetron MAX Call Taking Application Note
• Series 3200 E9-1-1 System
  NexLog communications recorders support recording of Series 3200 positions via passive analog interfaces

Solacom

(Eventide has extensive experience with recording Solacom 9-1-1, including a province-wide installation in Canada)

• Guardian 9-1-1
  NexLog communications recorders support recording of Guardian 9-1-1 via passive IP interfaces

Emergitech

• IP9-1-1
  NexLog communications recorders support recording of Emergitech IP9-1-1 via passive IP interface

Emergency Call Works, a Motorola company

• Emergency Call Works
  NexLog communications recorders support recording of Emergency Call Works 9-1-1 via passive IP interface

MicroDATA, a TCS Company

• Call Handling
  NexLog communications recorders support recording of microDATA Call Handling via passive IP interface

NEXLOG Brochure

Request Quote