Eventide communications recording solutions are installed at many hundreds of 9-1-1 PSAPs, and support the recording of 9-1-1 calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog DX-Series recording solution captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) calls and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog DX-Series recording solution can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.
Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems: Eventide NexLog DX-Series recording solutions have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording. Eventide's engineering team has actively participated at all relevant IP-based 9-1-1 interoperability "ICE" testing events. NexLog DX-Series recording solutions are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media. For interim IP-based call-handling systems, Eventide NexLog DX-Series recording solutions support the capture of voice and SMS (where available) via passive IP network connectivity.
Eventide NexLog DX-Series recording solutions can record from almost every type of 9-1-1 call handling system, including (but not limited to) the following:
RapidSOS Emergency Response Data Platform:
NexLog DX-Series communications recorders support integration with the RapidSOS Emergency Response Data Platform, for capture and display of mobile 9-1-1 callers' geo-location data (including breadcrumb tracking of mobile 9-1-1 callers).
Additional Information:
Eventide Application Note: RapidSOS Integration
Intrado VIPER 9-1-1:
(Eventide is a participant in the A9-1-1 Alliance Member Program; Nexlog IP recording for VIPER 9-1-1 has been validated at the Intrado lab)
NexLog DX-Series recording solutions fully support the recording of VIPER Call Taking via passive IP interface and CDR metadata integration.
Additional Information:
Eventide Application Note - Intrado VIPER 911
ZETRON MAX Call Taking:
(Eventide Inc. is a Zetron partner and an OEM supplier of recording systems to Zetron)
Motorola Solutions - VESTA Solutions:
(Eventide Inc. is a licensee for the VESTA Solutions Inc. i3 SMS logging interface)
Motorola Solutions - Call Works:
Comtech - Solacom Guardian 9-1-1:
Comtech - MicroDATA Call Handling:
Emergitech IP9-1-1:
MicroAutomation Omni911:
NexLog DX-Series communications recorders support recording of MicroAutomation Omni911 via IP interfaces.
Motorola Solutions - Spillman Flex CAD:
NexLog DX-Series communications recorders offer optional integration with Spillman Flex CAD.
Additional Information:
Eventide Application Note - CAD Integration for Spillman Flex
Central Square - CAD Pro (powered by Zuercher):
NexLog DX-Series communications recorders offer optional API's for recorder integration by Central Square - CAD Pro.
Additional Information:
Eventide Application Note - Central Square CAD Pro (Zuercher)
Central Square - CAD Enterprise (powered by Inform):
NexLog DX-Series communications recorders offer optional integration with Central Square - CAD Enterprise.
Additional Information:
Eventide Application Note - Central Square CAD Enterprise (Inform)
Central Square - Sungard CAD:
NexLog DX-Series communications recorders offer optional interoperability with Central Square - Sungard CAD.
Tyler Technologies - New World Enterprise CAD:
NexLog DX-Series communications recorders offer optional integration with Tyler - New World Enterprise CAD.
Additional Information:
Eventide Application Note - Tyler Technologies New World Enterprise CAD
Southern Software CAD:
NexLog DX-Series communications recorders offer optional API's for recorder integration by Southern Software CAD.
Additional Information:
Eventide Application Note - Southern Software CAD
Hexagon CAD
NexLog DX-Series communications recorders offer optional integration with Hexagon CAD.
Please Contact Eventide for additional information.
GeoConex CAD
NexLog DX-Series communications recorders offer optional integration with GeoConex CAD.
Please Contact Eventide for additional information.