NexLog Recording Systems
Support for a Wide Range of 911 and Next Gen IP-Based 911 PSAP Systems

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NexLog Compatibility with E911 and Next Gen IP-Based Systems

Eventide NexLog communications recorders are installed at hundreds of 911 PSAPs, and support the recording of 9-1-1 calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog recording system captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) calls and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog recorder can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.

Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems:  Eventide NexLog recorders have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording.  Eventide's engineering team actively participates at all relevant IP-based 9-1-1 interoperability testing events.  NexLog recorders are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media.  For interim IP-based call-handling systems, Eventide NexLog recorders support the capture of voice and SMS (where available) via passive IP network connectivity.

Eventide NexLog systems can record from every type of 9-1-1 call handling system, including (but not limited to) the following:

West Safety Services (formerly Intrado)
(Eventide is a participant in the A9-1-1 Alliance Member Program; Nexlog IP recording for VIPER 9-1-1 has been validated at the West partner lab)

West VIPER 9-1-1:  NexLog communications recorders support recording of VIPER Call Taking via passive IP interface and CDR metadata integration.

Additional Information:
NexLog West Intrado VIPER 911 Application Note

ZETRON Inc.
(Eventide Inc. is a Zetron partner and OEM supplier of recording systems to Zetron)

ZETRON MAX Call Taking:  NexLog communications recorders support recording of MAX Call Taking via passive IP interface.
 
Additional Information:
 
ZETRON Series 3200 E9-1-1 System:  NexLog communications recorders support recording of Series 3200 positions via passive analog interfaces

Motorola Solutions - VESTA Public Safety

VESTA IP-based Systems:  NexLog communications recorders support recording of IP-based VESTA systems via passive IP interface. 
 
Legacy VESTA Systems: NexLog communications recorders also support recording of legacy VESTA systems via passive analog interfaces.

Motorola Solutions - Spillman Flex Computer-Aided Dispatch (CAD)

Motorola Spillman Flex CAD: Eventide offers an optional integration to the Spillman Data Exchange (DEX) for tagging calls with CAD metadata

Additional Information:
NexLog CAD Integration for Spillman Flex Application Note

Solacom

Solacom Guardian 9-1-1:  NexLog communications recorders support recording of Guardian 9-1-1 via passive IP interfaces. Eventide has extensive experience with recording Solacom 9-1-1, including a province-wide installation in Canada.

Emergitech

Emergitech IP9-1-1: NexLog communications recorders support recording of Emergitech IP9-1-1 via passive IP interface.

Motorola Solutions - Emergency Call Works

Emergency Call Works: NexLog communications recorders support recording of Emergency Call Works 9-1-1 via passive IP interface

MicroDATA, a TCS Company

MicroData Call Handling:  NexLog communications recorders support recording of microDATA Call Handling via passive IP interface

NEXLOG Brochure

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