NexLog Recording Systems
Support for a Wide Range of 9-1-1, Next Gen 9-1-1 and CAD Systems

You are here

NexLog 9-1-1, Next Gen 9-1-1 and CAD Interoperability

Eventide NexLog communications recorders are installed at many hundreds of 9-1-1 PSAPs, and support the recording of 9-1-1 calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog recording system captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) calls and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog recorder can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.

Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems:  Eventide NexLog recorders have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording.  Eventide's engineering team has actively participated at all relevant IP-based 9-1-1 interoperability "ICE" testing events.  NexLog recorders are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media.  For interim IP-based call-handling systems, Eventide NexLog recorders support the capture of voice and SMS (where available) via passive IP network connectivity.

Eventide NexLog systems can record from every type of 9-1-1 call handling system, including (but not limited to) the following:

West Safety Services (formerly Intrado)
(Eventide is a participant in the A9-1-1 Alliance Member Program; Nexlog IP recording for VIPER 9-1-1 has been validated at the West partner lab)

West VIPER 9-1-1:  NexLog communications recorders support recording of VIPER Call Taking via passive IP interface and CDR metadata integration.

Additional Information:
NexLog West Intrado VIPER 911 Application Note

ZETRON Inc.
(Eventide Inc. is a Zetron partner and OEM supplier of recording systems to Zetron)

ZETRON MAX Call Taking:  NexLog communications recorders support recording of MAX Call Taking via passive IP interface.
 
Additional Information:
 
ZETRON Series 3200 E9-1-1 System:  NexLog communications recorders support recording of Series 3200 positions via passive analog interfaces

Motorola Solutions - VESTA Solutions

(Eventide Inc. is a licensee for the VESTA Solutions Inc. i3 SMS logging interface)

VESTA IP-based Systems:  NexLog communications recorders support recording of IP-based VESTA systems via passive IP interface. 
 
Legacy VESTA Systems: NexLog communications recorders also support recording of legacy VESTA systems via passive analog interfaces.

Motorola Solutions - Emergency Call Works

Emergency Call Works: NexLog communications recorders support recording of Emergency Call Works 9-1-1 via passive IP interface

Comtech - Solacom Technologies

Comtech Solacom Guardian 9-1-1:  NexLog communications recorders support recording of Guardian 9-1-1 via passive IP interfaces. Eventide has extensive experience with recording Solacom 9-1-1, including a province-wide installation in Canada.

Comtech - MicroDATA

MicroData Call Handling:  NexLog communications recorders support recording of microDATA Call Handling via passive IP interface

Emergitech

Emergitech IP9-1-1: NexLog communications recorders support recording of Emergitech IP9-1-1 via passive IP interface.
 

Computer Aided Dispatch Integrations

Motorola Solutions - Spillman Flex CAD: Eventide offers an optional integration to the Spillman Data Exchange (DEX) for tagging calls with CAD metadata

Additional Information:
NexLog CAD Integration for Spillman Flex Application Note

Central Square - Sungard CAD

Please Contact Eventide for Sungard integration information

Central Square - CAD Pro (powered by Zuercher Tech)

Please Contact Eventide for Zuercher Tech integration information

Central Square - CAD Enterprise (powered by Inform)

Please Contact Eventide for Inform integration information

Hexagon CAD

Please Contact Eventide for Hexagon CAD integration information

Southern Software CAD

Please Contact Eventide for Southern Software CAD integration information

GeoConex CAD

Please Contact Eventide for GeoConex CAD integration information

NEXLOG Brochure

Request Quote