Eventide NexLog communications recorders are installed at hundreds of 911 PSAPs, and support the recording of 9-1-1 calls on a wide range of 9-1-1 call taking systems. In each case, the NexLog recording system captures, records, and archives the 9-1-1 (or next gen IP-based 9-1-1) calls and metadata. The resulting recordings are available immediately for instant recall, forensic replay, incident reconstruction, burn to CD/DVD/BluRay, and export. The same Eventide NexLog recorder can also record P25 and other radio systems, VoIP telephones, digital telephones, analog telephones, and PC screens.
Call Recording and Logging for Next Gen IP-based 9-1-1 PSAP Systems: Eventide NexLog recorders have been designed to support the recording of next gen IP-based 9-1-1 requests for assistance, using the SIPREC method of active IP media recording. Eventide's engineering team actively participates at all relevant IP-based 9-1-1 interoperability testing events. NexLog recorders are also available with an advanced logging web-service interface for logging of incident-related events, and for programmatic retrieval of data and media. For interim IP-based call-handling systems, Eventide NexLog recorders support the capture of voice and SMS (where available) via passive IP network connectivity.
Eventide NexLog systems can record from every type of 9-1-1 call handling system, including (but not limited to) the following:
West Safety Services (formerly Intrado)
(Eventide is a participant in the A9-1-1 Alliance Member Program; Nexlog IP recording for VIPER 9-1-1 has been validated at the West partner lab)
West VIPER 9-1-1: NexLog communications recorders support recording of VIPER Call Taking via passive IP interface and CDR metadata integration.
Additional Information:
NexLog West Intrado VIPER 911 Application Note
ZETRON Inc.
(Eventide Inc. is a Zetron partner and OEM supplier of recording systems to Zetron)
Motorola Solutions - VESTA Public Safety
Motorola Solutions - Spillman Flex Computer-Aided Dispatch (CAD)
Motorola Spillman Flex CAD: Eventide offers an optional integration to the Spillman Data Exchange (DEX) for tagging calls with CAD metadata
Additional Information:
NexLog CAD Integration for Spillman Flex Application Note
Solacom
NexLog Solacom Guardian Application Note
Founded in 1971 and headquartered in Little Ferry, NJ, Eventide developed the first digital logging recorder in 1989. Eventide communications logging systems empower public safety agencies, utilities, universities, transportation networks, and military agencies worldwide with advanced connectivity, exceptional incident management tools, and outstanding Linux-based system reliability.