911der Women Empower Academy

September 28-29, 2026
Montgomery County Public Safety Training Campus, Conshohocken, Pennsylvania

Eventide Communications is proud to serve as a Silver Sponsor of the 911der Women Empower Academy, taking place September 28-29 in Conshohocken, Pennsylvania.

The 911der Women Empower Academy brings together 911 professionals for two days of education focused on leadership, wellness, and professional growth. Designed for emergency communications personnel, the event offers practical strategies that support both personal well-being and career development.

Supporting the Health and Performance of Telecommunicators

Emergency communications professionals face demanding situations every day. Eventide is committed to supporting them with technology that helps agencies improve quality assurance, training, operational performance, and workforce wellness.

Attendees will learn how Eventide’s NexLog DX-Series recorders and Critical Insights AI cloud-native recorder and analytics platform work together to help communications centers improve operational efficiency, strengthen quality assurance, and support employee development.

Eventide Speaking Session

The Weight We Carry

Casey Rives and Nancy Lockhart, ENP
Tuesday, September 29 | 1-2:45 p.m.

Being among the first of the first responders is not an easy job. Every shift, telecommunicators carry stress, trauma, pressure, and the emotional weight of helping others through crisis. But how often do we pause to recognize the impact that weight has on us?

This interactive session encourages attendees to identify signs of stress and burnout, connect job demands to life outside the communications center, and explore healthy coping strategies, wellness resources, and ways to refill their own cups.

As 911 continues shifting from reactive to proactive wellness, conversations that support the people answering the call remain essential.

Meet Eventide at the Academy

The wellness of telecommunicators depends on more than training and support. It also depends on equipping supervisors with the tools to work more efficiently, reduce administrative burdens, and identify personnel who may need additional assistance.

Discover how NexLog DX-Series and Critical Insights AI help communications centers improve supervisor efficiency, reduce administrative workload, and better support workforce wellness by:

• Stress Exposure Monitoring to identify high-stress calls and generate shift-level reports that help supervisors identify personnel who may benefit from additional support.
• Reduced Administrative Workload through automated transcription, quality assurance, quality management, and reporting, freeing supervisors to focus on coaching, mentoring, and leadership.
• Fewer Traumatic Exposures by reducing unnecessary exposure to difficult calls through AI-generated summaries, transcript-based review tools, and intelligent redaction capabilities.

By combining trusted recording with AI-assisted workflows, Eventide helps agencies reduce manual effort, detect stress earlier, and give supervisors more time to support the people behind the headset.

Visit with our team at the 911der Women Empower Academy to learn more about our practical solutions that support both operational performance and employee well-being.s.