Australia, New Zealand, and Pacific Islands:
Mission-Critical Recording with Eventide Communications
Eventide Communications is proud to support mission-critical industries across Australia, New Zealand, and the Pacific Islands with our advanced voice and data recording solutions. With a proven install base and robust understanding of local requirements, Eventide’s mission-critical recording systems are trusted for defense, public safety, mining, energy and exploration, transportation, maritime, manufacturing, and more.
Our LMR recording solutions integrate with leading communication platforms, including Motorola ASTRO P25, DIMETRA, and MOTOTRBO; Tait DMR, P25, and MPT-IP; and L3Harris P25 systems. Compatibility extends to dispatch consoles from Zetron, Omnitronics, C4i, and others — ensuring seamless alignment with your existing infrastructure. Local expertise is delivered through specialized distributors such as Logic Wireless and regional OEMs, including Motorola Solutions, L3Harris, Zetron Australasia, Omnitronics, and Tait Communications, providing tailored support for regional requirements.
For all federal, defense, and military recording solutions in the ANZ region, please visit our Government and Defense web page or contact Ashwin Dinkar from Eventide Communications.
NexLog DX-Series and NexLog EXP-Series
Eventide offers scalable solutions tailored to industries with demanding operational requirements:
NexLog DX-Series
Designed for enterprise and mission-critical environments, the NexLog DX-Series is a full ecosystem recorder that provides unmatched reliability and scalability.
Key Features:
- Supports analog, digital PBX, VoIP, LMR, P25, Tetra, and DMR radio communication systems
- Web-based management for real-time access and control
- Encrypted storage and secure access for compliance with regulatory requirements
- Disaster recovery options, including seamless integration with AWS for geo-diverse resiliency
NexLog EXP-Series
With compact and rugged options, the NexLog EXP-Series is ideal for smaller deployments or remote operations.
Key Features:
- Support for up to eight audio inputs from various sources
- Portability and durability for harsh environments
- Cost-effective recording for on-site operations
Critical Insights AI: Artificial Intelligence Trained on Public Safety
Eventide’s Critical Insights AI is a comprehensive suite of artificial intelligence tools designed to enhance operational performance, compliance, and decision-making across industries like public safety, call centers, and security. Built to integrate seamlessly with NexLog DX-Series recorders, it utilizes Amazon Web Services (AWS) to securely handle vast data volumes, making it an indispensable asset for mission-critical environments.
Features and Capabilities
Research Assistant
Streamline search efforts with contextual and voice-activated queries. Filter calls by parameters such as time, date, or scenario, and access summaries and key call points instantly. This reduces time spent on freedom of information and official information act requests and minimizes exposure to traumatic content.
Supervisor Assistant
Access actionable insights for strategic decisions with advanced visual reports, trending analyses, and predictive call volume data. High-stress calls are flagged for supervisory review, enhancing staff retention and support.
QA/QM Assistant
Automate quality assurance and management with tools for real-time call scoring, preloaded forms, and customizable evaluation options. Calls are reviewed in seconds for accuracy and improvement opportunities, significantly reducing feedback time.
Critical Insights AI Derives Input From:
- Phone/911 Audio
- i3-Log™ Events
- CAD Data
- Radio
- Agent Information
- Contextual Search
Transcription and Word Spotting AI
Transform audio recordings into searchable text with real-time transcription, word spotting, and alerts. This functionality supports incident reconstruction, training, and litigation by simplifying analysis and retrieval from large audio datasets.
Features:
- Real-time and Retrospective Transcription
- Word and Phrase Search Across Selected Calls
- Real-Time Word and Phrase Spotting with Alerts
- Transcription in Multiple Languages
- Historical Mining
- Transcription Export
Local Expertise: Local Integrations
Eventide has over 100 privileged integrations and works closely with local mission-critical communications providers in the region. The NexLog DX-Series seamlessly integrates with products from Motorola, L3Harris, Zetron, Omnitronics, Tait Communications and more.
Proven Success in the Region
With a growing presence in Australia, New Zealand, and the Pacific Islands, Eventide has established itself as a trusted provider of critical communications solutions. From mining operations in Australia’s outback to maritime communication in the Pacific, our systems are relied upon to enhance safety, ensure compliance, and improve operational efficiency.
Contact Us
Eventide has a history of performance reliability. When you choose Eventide, you get the total cost of ownership, trusted expert service for life, product longevity, and the best return on investment.
For regional inquiries, partnerships, or agreements, please get in touch with Ashwin Dinkar from Eventide Communications.
