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APPLICATION NOTE - INTEGRATION WITH MOTOROLA-SPILLMAN CAD

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Solution Overview

Eventide has implemented an optional (licensed) integration between the NexLog DX-Series recording solutions (and original NexLog recorders) and the Motorola Spillman Data Exchange.  This integration results in additional metadata for recordings, allowing for easier call searching and incident reconstruction.

Connectivity and Data Capture

  • The Eventide recording solution periodically polls the Spillman Data Exchange XML database for CAD records containing data associated with any ongoing or previously recorded call
  • The recording solution matches the Caller ID from the 911 call delivery system with the Caller ID retrieved from the CAD record and attaches any available CAD data to the matched call recording
  • The attached CAD metadata can then be used for later search, replay and incident reconstruction
  • The CAD metadata fields being attached to the call recordings include the following:
    • CAD ID (CAD Incident ID)
    • Caller ID
    • Time CAD Received the call
    • City Code
    • Call Taker
    • Call Type
    • Call Nature

Licensing Requirements

  • Eventide: Motorola Spillman CAD integration License (P/N 209292)
  • Motorola-Spillman CAD: Please contact Motorola Solutions for Spillman Data Exchange licensing requirements
Features and capabilities are subject to change.  Check with Eventide Inc. for current information and availability.